An FBI hostage negotiator remembers his contributions to significant cases, from the Hostage Negotiation Program to the trials of Timothy McVeigh and Ted Kaczynski, in a personal account during which he also describes his struggle to balance the demands of his job with his family life and faith.

“These nuts-and-bolts descriptions of bank robberies, dramatic prison riots, grotesque scenarios in which the offender years to die, and exotic hostage dramas in foreign ands make for gripping reading.” - Publishers Weekly